Managed & Professional Services

Managed Network & Security

In computing, managed security services (MSS) are network security services that have been outsourced to a service provider. A company providing such a service is a managed security service provider (MSSP). Here the “AssurServ” stands tall as we support customers with a firewall appliance, customer premises equipment (CPE), and additionally , we manage the customer-owned firewall to achieve the goal.

According to recent industry research, most organizations (74%) manage IT security in-house, but 82% of IT professionals said they have either already partnered with, or plan to partner with, a managed security service provider.

Businesses turn to managed security services providers to alleviate the pressures they face daily related to information security such as targeted malware, customer data theft, skills shortages and resource constraints.

Managed security services (MSS) are also considered the systematic approach to manage an organization’s security needs. Functions of our “Managed Security Service” includes round-the-clock monitoring and management of intrusion detection systems and firewalls, overseeing patch management and upgrades, performing security assessments and security audits, and responding to emergencies.

  • Event Analytics (SIEM): Robust Security Information and Event Management (SIEM) solution, providing real-time visibility, advanced threat detection, and intelligent analytics for comprehensive security management and rapid incident response.
  • Incident Response: Provide a streamlined and coordinated approach to incident handling, empowering security teams to rapidly detect, investigate, and respond to security incidents for effective incident management.
  • Compliance Management & Reporting: Ensure regulatory compliance by providing centralized log management, real-time monitoring, and comprehensive reporting capabilities, enabling organizations to meet compliance requirements effectively and efficiently.
  • Incident Recovery: Minimize the Business Impact of Outages Across Cloud Environments.
  • Security Assurance: Mitigate Risks to Information Systems & Achieve Compliance.
  • Security And Resiliency: Enable Resilient Models to Mitigate Risks & Ensure Business Continuity.
  • Network Operation Center : A network operations center, also known as a “network management center”, is one or more locations from which network monitoring and control, or network management, is exercised over a computer, telecommunication or satellite network.
  • Security Operation Center : A security operations center improves an organization’s threat detection, response and prevention capabilities by unifying and coordinating all cybersecurity technologies and operations.

Managed services for SMBs & Enterprise

Our Managed IT services offer a wide range of remote Hybrid IT solutions, with responsibilities ranging from specific on-demand response to 24-hour/365 IT assistance. Managed IT can help businesses reduce their IT workload in-house or fill in the gaps left by existing IT jobs and knowledge. Both on-premises IT and private cloud storage are supported by these services.

Managed IT service providers can help businesses cut costs, improve IT efficiency, and maintain uptime. Organizations should ensure that potential MSPs effectively implement data protection and privacy requirements to ensure compliance with national and international regulatory authorities.

The Importance of Managed IT Services for SMBs & Enterprise

SMBs typically with fewer than 500 employees, face unique challenges in maintaining a robust IT infrastructure. Due to their limited resources, small businesses struggle to maintain an in-house IT department to handle their technological needs. These businesses require reliable data management, network security, software updates, hardware maintenance, and customer relationship management (CRM) systems to succeed.

That’s where managed IT services come in. By outsourcing your IT needs to a managed IT service provider, you can focus on growing your business while leaving the technical work to the experts. Our Managed IT services are increasingly becoming relevant for SMB’s & Enterprise’s businesses that adopt multi-cloud solutions that help them in managing data and apps in a most effective way.

Benefits of opting for IT Managed Services from AssurServ :-

  • Expertise: Managed IT service providers are experts in their field and can provide various services to help small businesses manage their IT infrastructure. This includes things like network management, data backup and recovery, cybersecurity, and software updates.
  • Cost savings: Outsourcing IT services can be more cost-effective, reducing salaries, benefits, and training costs.
  • Increased productivity: Managed IT services can improve small businesses’ productivity by providing access to the latest technology and tools, ongoing support, and maintenance.
  • Better security: Cybersecurity is a major concern for small businesses, and managed IT services can help provide better security via antivirus software, firewalls, and regular security updates.
  • Scalability: Managed IT services can provide scalable solutions that can grow and adapt to the business, helping to ensure continued success.
  • Tailored customer communication.
  • Consistent and comprehensive reporting.
  • Quarterly improvements in service delivery.
  • Comprehensive knowledge transfer.

Remote working and the heightened need for managed IT services

Remote Managed Services

Remote Managed Services from AssurServ may relieve your IT personnel of the burden of implementing and maintaining various products while also ensuring optimal product availability and performance for your customers. Because our analysts are intimately familiar with the capabilities of our products, they can assist you in identifying opportunities to implement and manage them in ways that support your information governance policies, such as the optimization of information security, privacy, and retention policies.

IT Asset Management Services

Asset management is a set of processes that requires a lot of data. Automation from AssurServ Technologies can assist your organisation in capturing, cataloguing, managing, analysing, and reporting on asset data. Asset management technology is critical in modern businesses because it allows operational procedures and decision-making to scale across huge asset footprints.

Outsourcing Skilled Resources

IT outsourcing is the process of contracting out information technology tasks such as software development, infrastructure solutions, and software support to third parties. Our access to higher expertise, a better price-to-quality ratio, and ease of growing are all popular reasons to outsource to AssurServ Technologies. Companies frequently outsource data storage because hiring a third party is less expensive than purchasing and maintaining their own data storage equipment and facilities. And there AssurServ plays an important role.

As the India’s IT managed services market is expected to touch $12.9 billion in 2025, up from $5.9 billion in 2019, our “Managed Services” is gaining relevance; Primarily driven by our ability to address IT and security issues while being cost-effective. Businesses no longer are compelled to choose between having to manage IT on their own by hiring a large internal team. Our Managed IT services offer businesses, especially small and medium businesses (SMBs) the best of both worlds by forming a hybrid approach that utilises internal IT staff while augmenting the IT team through third-party support.

This makes a strong case for businesses that often don’t have big budgets dedicated to building a specialised IT team to cater to the complex technology needs, that are increasingly becoming critical to maintain business continuity and resiliency.

Database Services

Our Database services are cloud computing service that lets users access and use a cloud database system without purchasing and setting up their own hardware, installing their own database software, or managing the database themselves (not to mention hiring the high-priced talent required to do so). Here we take care of everything from periodic upgrades to backups to ensuring that the database system remains available and secure 24/7.

Benefits:

Compared to deploying a database management system on-premises, DBaaS offers your organization significant financial, operational, and strategic benefits:

Cost savings: Laying down infrastructure for database management is expensive; scaling it as needed is costly and often wasteful. With DBaaS, your organization pays a predictable periodic charge based on the resources you consume—there’s no need to purchase additional capacity to have on hand for hypothetical future needs.

Scalability—up and down: You can quickly and easily provision additional storage and computing capacity at run time if you need it, and you can scale down your database cluster during non-peak usage times to save cost.

Simpler, less costly management: To manage and maintain a database on-premises, you’d need an in-house administrative team. With DBaaS, the cloud provider manages everything (although you can choose to manage certain aspects yourself if you wish). DBaaS lightens the administrative burden on your existing IT staff and frees them to work on applications and innovation.

Rapid development and faster time-to-market: With an on-premises database system, development teams typically need to request access through IT, a process that can take days or weeks. In contrast, with DBaaS, developers can help themselves to database capabilities and spin up and configure a database that’s ready to integrate with their application in minutes.

Data and application security: Cloud database providers typically offer enterprise grade security, including features like default encryption of data at rest and in-transit and integrated identity and access management controls. Some also meet specific regulatory compliance standards.

Reduced risk: DBaaS offerings from major cloud providers typically include a service-level agreement (SLA) guaranteeing a certain amount of uptime. In the unlikely event that your provider doesn’t meet the requirements stipulated in the SLA, you’ll be compensated for any excess downtime you experience.

Software quality: The major cloud providers offer a wide variety of highly configurable DBaaS options—each preselected for quality, so you won’t have to worry about the wading through hundreds of different databases.

Professional Services

IT Professional Services can be defined as the delivery of technology-related services to a customer, allowing them to focus on their core business concerns. Services can range from consulting and advising on a strategy to product deployment and data analytics.

The key role of Professional Services is to take a technical solution and tailor it to ensure it works for the client in a way that meets their overall technology strategy and wider business goals.

Type of services we cater:

Strategic consulting often goes hand-in-hand with design, but with a focus on the wider business strategy and general business direction. AssurServ considers regulatory and compliance issues, IT risk management and controls, and cost optimisation. We provide in-depth consulting on your wider technology strategy, evaluating it for effectiveness and ensuring your technology selections are appropriate for both the project and your long-term business goals.

At AssurServ, our strategic consulting services also include long term road map planning and business value mapping to ensure you get the most out of your investment. We can also be on hand to support you with environmental readiness advisory services.

The design phase of a technology project is arguably one of the most important steps to get right. At AssurServ , we provide technical designs and blueprints, showing business alignment to business and technical requirements and, more often today, potential use cases. This enables client to get the ball rolling with the deployment and management of your new IT solution.

Along with consulting services, we provide full pre-project preparation and planning, as well as ongoing management to ensure the project runs smoothly.

The purpose of project management in the Professional Services industry is to ensure a successful outcome for the client by delivering the project on time and within the budget set out in the initial design and consulting stages.

AssurServ team understands your business requirements and strategic goals ensuring you are better equipped for a successful deployment. The deployment of our solution will usually include the initial activating and onboarding of your chosen products, as well as implementing any associated IT tools. Depending on your IT systems, you might also need integration and migration services which can usually be offered as part of your deployment plan.

When implementing a new product or tech solution, it’s important to ensure everyone in your organisation is on board. Many people don’t like change, especially if they’re used to using a certain system that works for them. We offer Adoption & change management services to help clients address the people side of change and further maximise ROI.

With a product deployed and your IT provider managing the initial stages of it, you can start to make use of data analytics services. We offer this as part of our consulting and deployment package.

Data analytics is invaluable when it comes to extracting maximum value from your data. However, looking at reams of data with an untrained eye isn’t always the best way to go about improving your business.

While we’ve touched on the core services offered by IT consultants, it’s important to mention the more specific services that are provided by AssurServ. Depending on their alignment, different providers will offer different solutions or workshops.

Here are just a few examples of some professional services that are slightly more specialist:

Working with a Microsoft specialist provider like AssurServ, we can ensure you get the most out of your Microsoft products and solutions. Assessments and workshops like Microsoft Teams teamwork assessments can help you prepare for the change that comes when rolling out a new platform.

An assessment should provide you with definable and actionable roadmaps that provide advice on the successful deployment, adoption, and support of Microsoft Teams.